Support

The fastest answer is in the app. Open your deal and send a message in the chat — your CSM, loan officer, and agent are all in that thread and it is the one place your whole team is watching.

Sign-in links expire. Ask for a new one from the sign-in screen, or reset your password there.

If you see a “this is for residential package members” screen, your ADPI membership isn’t showing the residential package yet. That’s a membership question rather than a ZOOP one — write to us and we’ll sort it out.

support@activedutypassiveincome.com

Tell us your name, the email on your account, and what you were trying to do. We answer during US business hours.

You can delete your ZOOP account from inside the app — open your profile and choose Delete my account. What that removes, and what survives it, is spelled out in the Privacy Policy.

ZOOP is the fulfillment engine behind Active Duty Passive Income’s residential real estate package — a guided checklist that takes a military family from new lead to closed property with as little out of pocket as possible.